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Website Frequently Asked Questions

How can you afford to do this when other people charge so much more?
We use professionally designed, custom templates to design your website. This saves most of the time normally spent designing the look and feel of your website (the layout: where text, pictures, banners, navigation menus and the like are placed) because all of that is already done. We can just change some colors, fonts, possibly replace pictures with your pictures and make the new site your very own.

What about Search Engines?
Here are two options to ensure that Search Engines like Google and Yahoo! find your website.

  1. The first step is our Search Engine Optimization Google Submission package with a $50 one-time charge and is designed to help people find your site. We submit it to Google, using the appropriate meta tags and keywords, then we submit a sitemap to Google to ensure that they are indexing all your pages and place tracking code on it so that we can monitor traffic on your site. We also place an internal description and search engine keywords on every page to help web searchers find YOUR WEBSITE. This step simply provides the first step that any SEO company would ask for to get started. It does not replace a more comprehensive plan like the one below.
  2. You should subscribe directly to a plan like Network Solutions Search Engine Submission plan for normal Google, Yahoo! and other search engines. Costs about $40/month after a $20 setup fee. Click here for more info.
  3. But the key ingredients to any SEO plan are as follows:
    • The best way to reach the top of the results page is to have quality content and backlinks from respected sources.
    • The next best way is to ensure that the key words for your page are in the titles of your pages.
    • Backlinks are links from other websites to yours and are an important factor in SEO. They must also be from respected links such as the DMOZ and Yahoo.
    • A major factor in getting your webpage to the top is age. Search engines crawl through billions of pages and it takes time.
    • Meta Tags have little effect anymore. The "description" tag is still useful. There is a 255 character limit to keywords and the keywords you use will be pretty meaningless unless they match the words on the page, the title and the description. The keywords we use in meta tags match the page title and the words on the page. In fact, Google pays no attention to the meta tag keywords, but other search engines do, so we still use them.
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What is a domain name and web hosting?
Our address on the internet is rwcc.net. That's also our domain name. We can register your domain name (or transfer it from somewhere else if you already have one) and this essentially leases it for one year. It's kind of like getting a license to run your business on the internet. Then we lease space on the internet to store the files for your website, as you would lease a storefront for your business. This is the web hosting part. Finally, we setup your e-mail accounts on the internet host server (renting post office boxes) so that people can send e-mail to an internationally known web address - the host server. We use Network Solutions (the grand-daddy of all the domain registrars) to do all of this because of the excellent quality of their service. All of this is included in the optional $75 annual fee. (If you already have a domain name, hosting and e-mail accounts, we can work with that too.)

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What is "a turnkey process?"
The goal of a turnkey process is to take the learning curve of setting up a website out of the process for you. You give us your input, and we'll do the work of dealing with all the things you may have no experience with.

Will you set up my new e-mail?
We'll set up your e-mail on the hosting server and send you clear, concise instructions on how to connect to the server and send/receive your new e-mails. Unfortunately, like a Post Office Box, you have to pick up your mail from there and in the virtual world of the internet, it is impossible to physically come to your computer and set that up for you, but we can make an appointment and be happy to walk you through it.

Your e-mail works using a wide variety of e-mail client software, including Outlook and Outlook Express, which comes with every Windows Operating System. How you pick up your e-mail is your choice and there are a number of options outside of Outlook or Outlook Express. However, these other choices are subject to the limitations of those mail providers.

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Where do we begin?
It's really very straightforward. Just follow these steps and you're about one week away from proudly talking about your new website!

  1. Go to this page and choose a sample template that looks most like the website you want. Or you could choose a completely custom website.
  2. Complete the Website Order Form and click the "Submit" button.
  3. Click the "Buy Now" button and pay your 50% deposit using PayPal or a credit card.
  4. We'll call you within one business day and set up an appointment to discuss the look and feel of your new website.
  5. You'll need to send us any text or pictures (website content) that you want to use via e-mail, or if the pictures are not digital, through the mail (or UPS, FedEx, etc.). The sooner we get this content, the sooner you'll have your website. And that's our goal!

So, ready? Go for it!

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What happens if I want to make changes to my website?
Prior to website launch the rule of thumb answer is this: what you tell us or send us gets implemented quickly. If we have to re-do something that's already been sent or ordered, there's a charge ($85 per hour). In determining what you want, be as precise as you can be so that we understand clearly. If we guess wrong at something, we end up re-doing it, so we don't guess often. After website launch the maintenance rate is still only $85 per hour (half-hour minimum). Just tell us what you want changed and we'll make the changes and bill you for the time.